Job Description

Control Air is searching for a highly skilled and motivated Computer Technician to join our team. The ideal candidate for

this position will have a strong understanding of desktop operating systems, the ability to solve problems quickly, and

understands the importance of exceptional customer service. The Computer Technician will be responsible for ensuring

that trouble tickets are resolved in a timely fashion while maintaining a courteous and professional relationship with the

teams at Control Air.

Responsibilities:

• Troubleshooting desktop and laptop computers

• Troubleshooting printers, plotters, and all other peripheral devices

• Answer incoming calls to the Helpdesk

• Setup new workstations with hardware and software

• Maintain hardware and software inventories according to departmental standards

Requirements:

• Proven experiences as a computer technician or a similar role

• Experience with basic networking concepts (DHCP, DNS, IP, etc.)

• Thorough knowledge of computer systems and IT components

• Knowledge of internet and computer security best practices

• Exceptional troubleshooting skills

• Ability to clearly communicate and provide notable customer service to Control Air teams

• Organize tasks and manage time efficiently

• Ability to work as part of a team and independently as projects require

• College Degree in Computer Science desired, but not required

• Relevant certifications desired, but not required

• Experience with PKI, Managed certificates desired, but not required

• Willing to take on additional responsibilities as they arise

• Available to respond to emergencies or tasks outside normal business hours

Benefits include the following:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life and Long-Term Disability insurance
• FSA and additional insurance options
• Paid holidays and Paid time off
• Employee Stock Ownership Plan (ESOP)
• $21-27/hour

Let’s be honest- life is too short to work at a job that you don’t love. So, do something about it! Come be a part of our team and work with us on industry defining projects. We are a family of passionate people, who are smart and kind, and have some pretty amazing skills. We love what we do, and love being California’s Homegrown Mechanical Experts.

A little bit about us. We have been in business for over 42 years, are a full mechanical contracting firm specializing in Major Construction, Tenant Improvement, Industrial, Plumbing, Retrofit, Service, Controls, Energy Commissioning and Detailing. Our divisions can handle a wide range of projects and services that include Design Build, Design Assist and Plan & Spec for facilities in the Medical, Entertainment, Laboratory, Hotel, Resort, Office, Government, Education, Civic and Commercial industries. Oh, we are also 100% employed owned (ESOP), have over 1,000 family members, and have one of the largest fabrication shops in California. Our corporate headquarters are in Southern California (Anaheim - just south of Los Angeles), conveniently located near several major freeways. We also have offices in San Diego and Hayward (Northern California). Our manufacturing facilities are located in Anaheim (Southern California) and Hayward (Northern California).

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