Job Description
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At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started!
Join Us to Redefine an Iconic Brand! Constant Contact has long been a trusted partner to small businesses and nonprofitsbut we're just getting started. As we enter a bold new phase of growth, we're looking for a visionary and creative leader to redefine how the world sees, feels, and connects with Constant Contact.
This is a rare opportunity to evolve a high-awareness brand into a
category-defining platform and to lead the charge in building a modern, magnetic identity that connects with the hearts and minds of our customers and resonates across markets, and customer segments globally.
You'll be the key architect of our
global brand transformation leading strategy, storytelling, and execution across every touchpoint. You'll ensure everything we say and do is insight-led, emotionally compelling, and aligned to our business goals.
As a member of the marketing leadership team, you'll work directly with our CEO, CMO, and executive partners to shape a brand that's as bold and innovative as the customers we serve.
You'll bring a mix of
strategic leadership ,
conceptual excellence , and
executional rigor and have experience doing it at the highest levels, both at
top-tier creative agencies and/or within
leading consumer or SMB tech companies .
You will oversee brand expression across campaigns, digital experiences, video, product, social, content, and experientialdeveloping ideas that break through and build lasting emotional connection. If you're a proven builder, a challenger of norms, and a champion of bold, award-winning worklet's talk.
What you'll do: Creative Vision & Brand Storytelling
- Define and evolve Constant Contact's brand value proposition, identity, and creative vision across all channels and mediums.
- Lead conceptual development of integrated campaigns, brand platforms, and digital-first experiences that are breakthrough, effective, and on-brand.
- Craft storytelling frameworks that resonate with our core audiencesentrepreneurs, SMB, nonprofit leadersand bring humanity and empathy to tech.
Leadership & Team Development
- Partner with international markets on delivering one Global brand that shows up with consistency. Define operating mechanisms to execute globally with the international teams.
- Lead and inspire a high-performing in-house creative team across art direction, design, copy, video, motion, UX, UI and production.
- Recruit top talent, foster a culture of craft and excellence, and mentor rising creative leaders.
- Build strong, collaborative relationships with Marketing, Product, Brand, and Executive teams to integrate creative into company-wide initiatives.
Agency & Production Oversight
- Manage and partner with world-class creative agencies, freelancers, and production vendors to scale quality and capacity.
- Set creative briefs, review concepts, and ensure all creative meets brand standards and business objectives.
- Serve as executive creative sponsor on large-scale productions, integrated campaigns, and strategic partnerships.
Brand Stewardship & Consistency
- Ensure a cohesive visual and verbal identity across all touchpointsfrom website and ads to product UI and customer onboarding.
- Own and evolve the brand guidelines, creative toolkits, and messaging frameworks used by internal and external teams.
- Drive brand consistency while enabling creative flexibility across formats and segments.
Innovation & Awards-Worthy Work
- Push the boundaries of creative executionexploring new formats, emerging media, and culturally relevant content.
- Champion a bold, award-winning creative culture that strives for originality, craft, and impact.
- Establish Constant Contact as a recognized global creative leader in the SMB, SaaS, and martech categories.
- Use AI as a partner to execute, scale, and test creative and campaigns and drive efficiency.
Data and Performance Orientation
- Work with the head of brand strategy and IMC to define the brand measurement frameworks
- Deliver against brand and growth goals
Who you are: - 15+ years of creative leadership experience with a mix of top-tier agency and in-house brand experience.
- A portfolio that includes award-winning, strategically grounded work across digital, video, brand campaigns, and product storytelling.
- Deep experience developing and scaling consumer and/or SMB-facing brands.
- Proven success leading large creative teams and mentoring high-performing talent.
- Expertise in working across disciplines: copy, design, video, experiential, and product marketing.
- Sharp creative instincts with a strong grasp of data, business goals, and customer insight.
- Exceptional storytelling skills and the executive presence to influence at the C-level.
- A curious, culture-savvy thinker who thrives on building from the ground up and setting a new creative standard.
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Pay Transparency - All Full Time Employees
$180,000$225,000 USD
Why You'll Love Us: - We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume]]>
Job Tags
Full time, For contractors, Freelance, Work at office, Remote work,