Job Description

Calling All Innovators Find Your Future At Fiserv

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Workplace Accommodation Professional

At Fiserv, a successful Workplace Accommodation Professional plays a key role in ensuring our associates have the support and accommodations required to thrive in their roles. You will be responsible for working cross-functionally to manage workplace accommodation requests for our US-based associates. This role requires high levels of confidentiality, professionalism, and a thorough understanding of the Americans with Disabilities Act (ADA) compliance.

What You Will Do:

• Decision accommodation requests across, ensuring compliance with the ADA.
• Collaborate with Human Resources, Facilities, IT, Legal, and other relevant departments to implement accommodations.
• Manage the documentation and tracking of accommodation requests and solutions.
• Provide guidance and support to managers and employees regarding accommodation processes and procedures.
• Maintain confidentiality when handling sensitive and personal information.
• Conduct follow-ups to ensure that accommodations are effectively meeting the needs of employees.
• Develop and deliver training sessions on ADA accommodation policies and procedures.

What You Will Need To Have:

• Experience in Human Resources, Legal, Occupational Health and/or related field
• 4+ years of an equivalent combination of educational background, related experience, and/or military experience

What Would Be Great To Have:

• Bachelors degree
• Certified Professional in Human Resources (PHR) or similar certification.
• Experience managing accommodation requests and processes.
• Experience with employee relations and conflict resolution.
• Knowledge of assistive technologies and resources.

Important Info About This Role:

• We're better together. This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Perks At Work:

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Our Commitment To Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note To Agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning About Fake Job Posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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