Job Description

Genesis10 is currently seeking a Client Migrations Program Manager with a leading client in Pittsburgh, PA. This is a part time contract option that will last at least 6 months. Some onsite will be required as needed but could be fully remote based on the candidate. Our target hourly pay rate is 65.00 - 85.00 depending on level of skill. No C2C. Job Description: This is a cross-functional leadership role responsible for defining the overarching migration strategy, developing scalable processes, coordinating key stakeholders, and ensuring we deliver a seamless experience for all customers as they move from existing the solutions to the go-forward platform. Responsibilities: Develop and manage the overall client migration roadmap aligned to product availability, commercial readiness, and client priorities. Define phases, cohorts, go/no-go criteria, risk thresholds, and success measures across the portfolio of client transitions. Drive governance and cadence for executive visibility, decision-making, and risk escalation. Align and synchronize workstreams across Product, Engineering, Commercial, Services, IT, Legal, and Customer Support. Identify interdependencies (e.g., contractual terms, technical constraints, support model readiness) and drive resolution across teams. Partner closely with client-facing teams to ensure migration plans reflect real-world customer needs and constraints. Create and maintain scalable tools, playbooks, and templates for internal teams to plan and execute migrations. Define the segmentation and prioritization model (e.g., migration cohorts by region, product mix, or strategic tier). Establish migration governance processes and reporting structures. Monitor progress against the overall transition plan, highlighting risks, tradeoffs, and milestones. Lead weekly forums or steering committees to report on status and resolve blockers. Track portfolio-level metrics, including capacity to migrate, client readiness, and financial impact. Serve as the internal "air traffic controller " ensuring that customer migration efforts stay aligned with broader transformation goals. Coordinate communication and change management efforts in collaboration with transformation and marketing teams. Help internal teams manage change fatigue, capacity challenges, and interdepartmental friction that can arise during mass transitions. Requirements: 7+ years of experience in program or portfolio management, preferably within SaaS, digital transformation, or client-facing initiatives. Proven success leading large-scale, cross-functional programs that touch both internal operations and external customers. Familiarity with SaaS re-platforming or client transitions related to product sunsets or cloud migrations. Strong strategic thinking and systems-level mindset. Exceptional communication and stakeholder management skills across all levels of an organization. Ability to operate with urgency, empathy, and precision in a fast-moving environment. Comfort with ambiguity and a knack for bringing structure and clarity to complex work. Preferred Experience: Experience working in healthcare or other highly regulated industries. Certification in program/project management (e.g., PMP, PgMP, SAFe, or similar). Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Tags

Similar Jobs